{"id":4070,"date":"2024-11-05T19:48:43","date_gmt":"2024-11-06T00:48:43","guid":{"rendered":"https:\/\/cliktelecomunicaciones.com.co\/?page_id=4070"},"modified":"2025-04-24T08:24:19","modified_gmt":"2025-04-24T13:24:19","slug":"proteccion-al-usuario","status":"publish","type":"page","link":"https:\/\/cliktelecomunicaciones.com.co\/?page_id=4070","title":{"rendered":"PROTECCION AL USUARIO"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4070\" class=\"elementor elementor-4070\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-861484a elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"861484a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a3df866\" data-id=\"a3df866\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-57c6345 elementor-widget elementor-widget-heading\" data-id=\"57c6345\" data-element_type=\"widget\" id=\"USUARIO\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">REGULACION SECTOR TIC<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0e753e3 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"0e753e3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2cd7870\" data-id=\"2cd7870\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-844308e elementor-align-left elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"844308e\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2024\/11\/ley_679_2001.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">LEY 679 DE 2001<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2024\/11\/acuerdo011-2006.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">ACUERDO 011 DE 2006<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2024\/11\/articulo-16-de-la-ley-1266-de-2008.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">ARTICULO 16 LEY 1266 DE 2008<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2024\/11\/decreto_90_del_18_enero_de_2018.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">DECRETO 90 DE 18 ENERO 2015<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/LEY-ESTATUTARIA-1266-DE-20081-2-solicitudes-habeas-data.pdf\" target=\"_blank\" rel=\"nofollow\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">SOLICITUDES HABEAS DATA<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-bb63554\" data-id=\"bb63554\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-efe6912 elementor-align-left elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"efe6912\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2024\/11\/resolucion_crc_5299_de_2018-1.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">RESOLUCION CRC 5299 DE 2018<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2024\/11\/resolucion-crc-6890-de-2022.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">RESOLUCION CRC 6890 DE 2022<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/Resolucion-5321-2016.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">RESOLUCION 5321 DE 2018<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2024\/11\/resolucion_crc_5300_de_2018-1.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">RESOLUCION 5300 DE 2018<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2024\/11\/resolucion_crc_5337_de_2018.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">RESOLUCION 5337 DE 2018<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/drive.google.com\/file\/d\/13H76X0SM3RepqAcU8SvDq8VunA_ZaSJ3\/view?usp=sharing\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">RESOLUCION 5050 DE 2016<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-25eda40\" data-id=\"25eda40\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7fc0b0a elementor-align-left elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7fc0b0a\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/resolucion-crc-6333-de-2021.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">RESOLUCION 6333 DE 2021<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/resolucion-5344-de-2018_compressed.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">RESOLUCION 5344 DE 2018<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/resolucion_crc_5322_de_2018_compressed-2.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">RESOLUCION 5322 DE 2018<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/resolucion-00005397_compressed.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">RESOLUCION 5397 DE 2018<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2024\/11\/resolucion-5930-de-2020.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">RESOLUCION 5930 DE 2020<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2024\/11\/articulo-6-de-la-ley-1266-de-2008-1.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">ARTICULO 6 LEY 1266 DE 2008<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e8f0d32 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"e8f0d32\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-eef99ac\" data-id=\"eef99ac\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d43622 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1d43622\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2024\/11\/POLITICA-DE-TRATAMIENTO-DE-DATOS-PERSONALES-CLIK-TELECOMUNICACIONES-SAS-2.pdf\" target=\"_blank\">Politica de tratamiento de datos<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6488418\" data-id=\"6488418\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-df0cb3f elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"df0cb3f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2024\/11\/contrato-clic-1.pdf\" target=\"_blank\">Contrato de prestacion de servicios<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4b20afe elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"4b20afe\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-afcbd07\" data-id=\"afcbd07\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-859fece elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"859fece\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/cliktelecomunicaciones.com.co\/?page_id=5431\">Reporte colcert-csirt<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-461b222\" data-id=\"461b222\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ae84b0b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"ae84b0b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/pqr.cliktelecomunicaciones.com.co\/\" target=\"_blank\">Formato de pqr's<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-717ae1d elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"717ae1d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8c48414\" data-id=\"8c48414\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fece523 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"fece523\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/MAPAS-DE-COBERTURA.pdf\" target=\"_blank\">Mapa de cobertura<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-da7d257\" data-id=\"da7d257\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-840d3c9 elementor-widget elementor-widget-heading\" data-id=\"840d3c9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/FACTORES-QUE-LIMITAN-LA-VELOCIDAD-DEL-INTERNET.pdf\">Factores que limitan la velocidad de internet<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ffe44cc elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"ffe44cc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-44a6109\" data-id=\"44a6109\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65b61ba elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"65b61ba\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/pdf-mapa-redes-fibra.pdf\" target=\"_blank\">Mapa de redes fibra optica<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ced12e1\" data-id=\"ced12e1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9bdc6d8 elementor-widget elementor-widget-heading\" data-id=\"9bdc6d8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/RECOMENDACIONES-DE-SEGURIDAD-PARA-USUARIOS.pdf\" target=\"_blank\">Recomendaciones de seguridad para usuarios<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fe24d37 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"fe24d37\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ff26842\" data-id=\"ff26842\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a832827 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"a832827\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/INSTRUCTIVO-RECOLECCION-DE-EQUIPOS-CLIK-TELECOMUNICACIONES.pdf\" target=\"_blank\">Procedimiento de recoleccion de equipos<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5b6f269\" data-id=\"5b6f269\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c775227 elementor-widget elementor-widget-heading\" data-id=\"c775227\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/SISTEMA-DE-GESTION-DE-SEGURIDAD-DE-LA-INFORMACION.xlsx-INSIDENCIAS-DE-SEGURIDAD-2024-1.pdf\">SGSI<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0319c46 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"0319c46\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-34a2f82\" data-id=\"34a2f82\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9d353ae elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"9d353ae\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/COMO-EVITAR-UN-MALWARE-1.pdf\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1280\" height=\"485\" src=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0051.jpg\" class=\"attachment-1536x1536 size-1536x1536 wp-image-5187\" alt=\"\" srcset=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0051.jpg 1280w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0051-300x114.jpg 300w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0051-1024x388.jpg 1024w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0051-768x291.jpg 768w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0051-200x76.jpg 200w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0051-24x9.jpg 24w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0051-36x14.jpg 36w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0051-48x18.jpg 48w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-eff8077\" data-id=\"eff8077\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff7370c elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"ff7370c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/QUE-ANTIVIRUS-DEBO-ELEGIR-1.pdf\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"960\" height=\"364\" src=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0053-1024x388.jpg\" class=\"attachment-large size-large wp-image-5186\" alt=\"\" srcset=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0053-1024x388.jpg 1024w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0053-300x114.jpg 300w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0053-768x291.jpg 768w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0053-200x76.jpg 200w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0053-24x9.jpg 24w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0053-36x14.jpg 36w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0053-48x18.jpg 48w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0053.jpg 1280w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-833efc0\" data-id=\"833efc0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9cdafec elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"9cdafec\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/Que-es-el-spear-phishing.pdf\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"960\" height=\"364\" src=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0052-1024x388.jpg\" class=\"attachment-large size-large wp-image-5185\" alt=\"\" srcset=\"https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0052-1024x388.jpg 1024w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0052-300x114.jpg 300w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0052-768x291.jpg 768w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0052-200x76.jpg 200w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0052-24x9.jpg 24w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0052-36x14.jpg 36w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0052-48x18.jpg 48w, https:\/\/cliktelecomunicaciones.com.co\/wp-content\/uploads\/2025\/04\/IMG-20250410-WA0052.jpg 1280w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-815ebab elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"815ebab\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b498a21\" data-id=\"b498a21\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-293dd50 elementor-widget elementor-widget-heading\" data-id=\"293dd50\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ENLACE IMPORTANTE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-98104e0 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"98104e0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-00ea45e\" data-id=\"00ea45e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-639f193 elementor-widget elementor-widget-heading\" data-id=\"639f193\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/sedeelectronica.sic.gov.co\/\" target=\"_blank\">SIC<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>REGULACION SECTOR TIC LEY 679 DE 2001 ACUERDO 011 DE 2006 ARTICULO 16 LEY 1266 DE 2008 DECRETO 90 DE 18 ENERO 2015 SOLICITUDES HABEAS DATA RESOLUCION CRC 5299 DE 2018 RESOLUCION CRC 6890 DE 2022 RESOLUCION 5321 DE 2018 RESOLUCION 5300 DE 2018 RESOLUCION 5337 DE 2018 RESOLUCION 5050 DE 2016 RESOLUCION 6333 DE 2021 RESOLUCION 5344 DE 2018 RESOLUCION 5322 DE 2018 RESOLUCION 5397 DE 2018 RESOLUCION 5930 DE 2020 ARTICULO 6 LEY 1266 DE 2008 Politica de tratamiento de datos Contrato de prestacion de servicios Reporte colcert-csirt Formato de pqr&#8217;s Mapa de cobertura Factores que limitan la velocidad de internet Mapa de redes fibra optica Recomendaciones de seguridad para usuarios Procedimiento de recoleccion de equipos SGSI ENLACE IMPORTANTE SIC<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-4070","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cliktelecomunicaciones.com.co\/index.php?rest_route=\/wp\/v2\/pages\/4070","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cliktelecomunicaciones.com.co\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cliktelecomunicaciones.com.co\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cliktelecomunicaciones.com.co\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cliktelecomunicaciones.com.co\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4070"}],"version-history":[{"count":225,"href":"https:\/\/cliktelecomunicaciones.com.co\/index.php?rest_route=\/wp\/v2\/pages\/4070\/revisions"}],"predecessor-version":[{"id":5580,"href":"https:\/\/cliktelecomunicaciones.com.co\/index.php?rest_route=\/wp\/v2\/pages\/4070\/revisions\/5580"}],"wp:attachment":[{"href":"https:\/\/cliktelecomunicaciones.com.co\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4070"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}